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          1. 所在分類:  Amazon 所屬話題: 各類申訴 物流倉儲 Amazon
            懸賞金額:¥20.00 圍觀金額:¥6.30 賞金總額:¥26.3 到期后方可圍觀 [圍觀規則]

            海外倉發到FBA倉庫的貨被亞馬遜給弄丟了,不給賠償,現在這個局面要咋處理呢?

            發帖20次 被置頂1次 被推薦0次 質量分1星 回帖互動166次 歷史交流熱度22.22% 歷史交流深度0%
            情況描述:
            去年11.17號從美國海外倉發了一票貨到FBA倉庫,亞馬遜自提,物流顯示11.20號就被簽收了。但是庫存一直沒有給與上架,期間也開了case催促,直到12月31日一個半多月亞馬遜才close了貨件。當即就在貨件下開了差異查詢case,亞馬遜要求:
            1. 提供該票貨物的購買發票
            2. 發票日期要早于發貨前
            ?
            CASE回復情況:

            1. 這個產品正好采購那邊沒有定期開商業發票,就臨時開了當天的商業發票,亞馬遜不接受
            2. 回復亞馬遜的case中也提到了無法提供之前的商業發票,只能提供物流簽收信息和采購合同,亞馬遜還是不接受

            Hello from Amazon Selling Partner Support,
            The purchase date on the invoice that you provided was after the shipment's ship date. We can't accept the invoice as proof of purchase because the goods were bought after the inventory was sent to a fulfillment center.

            Please provide us with the invoice that you received upon purchase of the goods shipped in shipment FBA*********.

            Once we receive this information, we'll continue our investigation. If we don't hear back from you within two business days, this case may be closed.

            Thank you for selling with Amazon,
            ?
            問題是:?
            1. 現在那個貨件下的case被亞馬遜給關掉了
            2. 這票貨確實是被亞馬遜給弄丟了,現在還有辦法給追回來嗎?
            已邀請:

            要回復問題請先登錄注冊

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